Top questions to ask your EV charger installers in London

Ensure a seamless installation with these essential queries

Installing an electric vehicle (EV) charger at your home or business is a significant investment, and choosing the right installer is crucial. Whether you’re new to EVs or upgrading your current setup, asking the right questions can help you ensure a smooth and efficient installation process. As experienced EV charger installers in London, we understand the importance of addressing your concerns upfront. Below are some key questions you should ask to ensure a successful EV charger installation.

1. Are You Certified and Experienced in Installing EV Chargers?

The first question to ask your EV charger installers is about their qualifications and experience. Ensuring that your installer is certified by a recognised body like NICEIC and has experience with EV charger installations is essential. This guarantees that the work will be carried out to high standards and complies with safety regulations. At Wired and Wonderful, our team of certified electricians has extensive experience in installing EV chargers, including the latest models like the Zappi V2 smart charger.

2. What Type of Charger Do You Recommend for My Property?

The type of EV charger that’s best for your property depends on several factors, including your vehicle, daily mileage, and the electrical capacity of your home or business. Ask your installer to recommend a charger that suits your specific needs. They should consider whether a standard or fast charger is more appropriate and whether additional electrical work is needed to accommodate the installation. Our team carefully evaluates your property’s requirements to provide a tailored solution that meets your energy consumption and charging needs.

3. Will You Conduct a Site Survey Before Installation?

A professional installer should always conduct a site survey before proceeding with the installation. This allows them to assess your property’s existing electrical infrastructure, determine the best location for the charger, and identify any potential challenges. Ask your EV charger installers in London if they include a site survey as part of their service. Wired and Wonderful ensures that every installation begins with a thorough survey, ensuring the process goes smoothly and efficiently.

4. What Are the Installation Costs and What Do They Include?

Understanding the full cost of your EV charger installation is crucial. Ask for a detailed breakdown of the installation costs, including any additional work required, such as upgrading your electrical panel or installing a dedicated circuit. Transparency is key, and a professional installer will provide you with a clear and comprehensive quote. At Wired and Wonderful, we believe in upfront pricing with no hidden fees, ensuring that you know exactly what to expect.

5. Do You Offer Aftercare and Support?

Once your EV charger is installed, you’ll want to ensure that any potential issues are addressed promptly. Ask your installer about their aftercare services, including warranties, maintenance, and support. Reliable EV charger installers should offer ongoing support to ensure your system continues to operate smoothly. Our commitment to customer satisfaction extends beyond installation, with a full range of aftercare services to keep your charger functioning at its best.